ATHALLAH HANIF PRASETYO; AGUS UMAR HAMDANI; DIAN ANUBHAKTI; SAMSINAR, S. Penerapan Electronic Customer Relationship Management Berbasis Framework of Dynamic CRM Pada Toko Clashy. KRESNA: Jurnal Riset dan Pengabdian Masyarakat, [S. l.], v. 3, n. 1, p. 11–20, 2023. DOI: 10.36080/kresna.v3i1.71. Disponível em: https://jurnaldrpm.budiluhur.ac.id/index.php/Kresna/article/view/71. Acesso em: 1 jan. 2025.